Preguntas frecuentes
How many user seats do most email marketing platforms include on their base plans?
This varies widely. Mailerlite, Brevo, and Sequenzy include multiple users on standard plans without charging per seat. Mailchimp and ActiveCampaign can get expensive quickly as you add seats on certain plans. Always check the user limits before committing to a plan. For a two-person team, getting at least two full users on your base plan should be a non-negotiable requirement when evaluating platforms.
How should a two-person team divide email marketing responsibilities?
A common split is having one person own the technical side: integrations, list management, API setup, and deliverability settings. The other person focuses on content: writing emails, designing templates, and planning campaign strategy. Both should have visibility into performance metrics so neither person is making decisions in the dark. Document your setup and conventions somewhere shared so either person can cover for the other when needed.
What is the risk of both team members having full admin access?
The main risk is accidental changes to automations, campaigns, or lists that the other person does not know about. One person pausing an active sequence thinking it was a draft, or both people editing the same template simultaneously, can cause real problems. Look for platforms that show an audit log of recent changes and allow you to lock critical automations from editing while they are live. Having clear conventions about who owns what reduces conflict significantly.
Should a two-person team use a combined CRM and email platform?
If both people need visibility into customer interactions, a combined CRM and email platform like Brevo or HubSpot can eliminate a lot of context switching. It is one less tool to sync and one less place to check. The downside is that combined tools sometimes do email less well than dedicated email platforms. For most two-person teams that are not running complex sales processes, a dedicated email tool with basic CRM features is enough and often simpler to use.
How do we keep our email templates consistent when two people are creating them?
Create a master branded template that lives in a shared folder and make it the default starting point for all new emails. Lock the header, footer, and brand colors in the template editor so neither person can accidentally change font sizes or button colors mid-campaign. Write a short internal document with your email style guidelines covering tone, image sizing, and link conventions. Five minutes of documentation upfront saves hours of fixing inconsistent emails later.
What happens to email access if one of us leaves the team?
Before someone leaves, make sure all campaigns, automations, and critical settings are documented. Transfer ownership of the account to someone else before revoking access, since many platforms tie account settings to the original account holder. Change any API keys or integration credentials that the departing person had access to. Set up the account email as a shared team inbox rather than a personal address so access does not disappear with a person.