Preguntas frecuentes
When should I announce a new show through email?
Announce season selections 2-3 months before the season opens. For individual shows, promote them 4-6 weeks out. Send a teaser email with the show title, dates, and why people should care. Follow with a detailed announcement including plot summary, artistic team, and ticket prices. Send promotional emails every 2 weeks throughout the run, highlighting different aspects like reviews, cast interviews, or special events. Send a "Final chance" email in the last week.
What should I include in a show reminder email?
Include show title, performance date, curtain time, theater name and address, parking information, and a note about arriving early. Keep tone warm and excited, not demanding. Include a high-quality show image or poster art. Add a note like "What to expect" if the show has mature content or triggers. For first-time patrons, include a brief plot summary. Make the email feel like a friend reminding you about something fun, not a bill.
How can I use email to sell season subscriptions?
Create a dedicated email sequence about season subscriptions highlighting the shows included, subscription benefits, and pricing. Emphasize value like "Save 30% off single ticket prices" and convenience like "Reserved seating." Send early-bird pricing offers to past single ticket buyers. For current subscribers, send renewal emails with the upcoming season lineup 2 months before renewal dates. Include testimonials from current subscribers about their experience.
Should I promote student and group discounts through email?
Absolutely. Send targeted emails to student email lists offering student discounts. Create a separate email for schools and community organizations about group sales. Include group coordinator contact info and group discount details. Make group ordering easy with special booking links. For students, emphasize affordability and that theater is for them. For groups, highlight team building and shared cultural experiences.
Can I use email for preview performances or discounted previews?
Yes, and previews are profitable. Send emails to your engaged subscriber list offering special preview night pricing. Emphasize the interactive nature of preview performances where cast and audience connect. Include an incentive like "Pay half price at a preview and upgrade to full price opening night." Previews build buzz and give smaller audiences a chance to experience the show.
How can I use email to deepen audience connection to the work?
Send behind-the-scenes emails featuring cast interviews, director notes, dramaturg essays, or historical context about the play. Share rehearsal photos and production challenges. Invite audiences to artist talks or talkbacks after performances. These deeper connections make theater matter and encourage attendance and word-of-mouth recommendations. Educated audiences become loyal patrons.