Preguntas frecuentes
When should I start emailing prospects for tax season?
Start in November or early December. People start thinking about taxes after the holidays, and you want to be top of mind in January when they're ready to take action. Beginners often wait until March and miss months of lead generation opportunity. A good platform lets you schedule campaigns months in advance and send them automatically.
What content converts best for tax prep services?
Educational content converts better than constant sales pitches. Send emails about new tax law changes, deduction opportunities specific to your audience, common filing mistakes, and deadlines they might miss. Include a call-to-action like "Schedule your free consultation" at the bottom. People want to feel educated before they hire, so give them that before asking for money.
How do I segment my list for different client types?
Separate individual filers from business owners and corporate clients. They have completely different needs, questions, and urgency levels. You might also segment by industry, location, or previous filing history. Sequenzy and similar platforms make this automatic if you tag prospects based on their situation. Segmentation dramatically improves open rates and response.
Can I use email to collect documents?
Yes, this is one of the best uses of email for tax preparers. Include a link to your secure document upload portal in emails. You can send automated reminders for documents that haven't been submitted. Some platforms integrate directly with document collection tools. This keeps everything organized and reduces back-and-forth emails about what you need.
How do I prove email is generating revenue?
Track new clients who came through email campaigns. Ask new clients during intake "How did you find us?" and mark them as email referrals in your CRM. Use UTM parameters in your email links if you have a website. After 3-6 months, calculate cost per acquisition. Most tax prep firms see 2-4x ROI from email marketing during tax season.
What's a good email frequency during tax season?
Weekly or bi-weekly is ideal January through April. People expect more frequent communication during tax season and it keeps you top-of-mind. The rest of the year, drop back to monthly. Consistency matters more than frequency. Pick a schedule you can stick with, like "every Thursday at 8am" or "first Tuesday of the month."