Preguntas frecuentes
When should I email past clients?
Email past clients 3-4 times per year minimum with seasonal offers or reminders. In winter, email family photographers about holiday portrait mini-sessions. In spring, email about family photo updates or Easter portraits. Include a special offer or incentive. Timing matters, so send reminder emails 4-6 weeks before people typically book your service.
What should I include in client confirmations?
Confirm the date, time, and location. Include parking information, what to wear, and what to bring. Share your cancellation policy. Add a phone number to call with questions. Make it easy for clients to show up prepared and on time. Professional confirmations reduce stress and last-minute problems.
How do I get more testimonials through email?
After delivering photos, email clients with a link to a simple Google Form or testimonial page. Make it easy with prompts like "What was your favorite part of working with us?" or "Would you recommend us to a friend?" Offer a small discount on future bookings for leaving a review. Feature reviews in your email newsletters to show social proof.
How often should I send photography emails?
Monthly newsletters are common. Many photographers also send seasonal promotional emails 4-5 times per year. That's 16-17 emails per year, which is enough to stay top-of-mind without being annoying. Consistency matters more than frequency, so pick a schedule you can maintain.
What content should photographers email about?
Share recent beautiful work from shoots, behind-the-scenes process content, photography tips for clients, seasonal promotion offers, testimonials from happy clients, and updates about services or availability. Mix educational content with promotional offers. Show your style and let personality shine through.
Can I use email to announce new services or photography styles?
Absolutely. Email is the perfect channel to tell past clients about new services like headshots, drone photography, or videography. They already trust you, so they're more likely to try new services than random prospects. Frame new services as solutions to problems clients mentioned or hints at in previous conversations.