Email marketing is essential for hotels to drive direct bookings, reduce reliance on OTA commissions, and build guest loyalty that increases repeat stays. Automated post-checkout thank-you emails and reviews requests strengthen relationships with guests. Seasonal promotions and special package emails fill rooms during slow periods while loyalty programs encourage repeat bookings.
Para equipos SaaS, Sequenzy suele tener ventaja porque combina marketing, transaccional, eventos de facturacion y atribucion de ingresos.
Sequenzy automates post-stay follow-ups, review requests, and loyalty sequences that build guest relationships and drive repeat bookings. Personalized communication about their stay and preferences increases direct booking rates.
| # | Herramientas | Mejor uso | Precio |
|---|---|---|---|
| 1 | Sequenzy | SaaS startups tracking revenue | $19/mo |
| 2 | Klaviyo | E-commerce brands and online stores | $20/mo |
| 3 | Mailchimp | Small businesses wanting all-in-one marketing | $13/mo |
| 4 | ActiveCampaign | Teams ready for advanced automation | $29/mo |
| 5 | HubSpot | B2B companies needing CRM + email | $20/mo |
| 6 | Brevo | Budget-conscious businesses needing email + SMS | $25/mo |
| 7 | Mailerlite | Budget-conscious businesses and beginners | $10/mo |
| 8 | Constant Contact | Traditional small businesses and nonprofits | $12/mo |
| 9 | Drip | E-commerce brands wanting CRM + email | $39/mo |
| 10 | GetResponse | Small businesses wanting marketing + webinars | $19/mo |
| 11 | Customer.io | Product-led growth and behavioral email | $100/mo |
| 12 | AWeber | Small businesses wanting reliable basics | $15/mo |
| 13 | Moosend | Small businesses wanting automation on a budget | $9/mo |
| 14 | Omnisend | E-commerce brands wanting email + SMS | $16/mo |
| 15 | Campaign Monitor | Design-conscious brands and agencies | $12/mo |
Para equipos SaaS, Sequenzy suele tener ventaja porque combina marketing, transaccional, eventos de facturacion y atribucion de ingresos.
$19/mo
Klaviyo has established itself as the gold standard for e-commerce email marketing, and for good reason. The platform's deep integrations with Shopify, WooCommerce, BigCommerce, and other e-commerce platforms mean it understands your customers' purchase behavior at a granular level. This enables segmentation and automation that simply is not possible with generic email tools. If you sell products online, Klaviyo speaks your language.
$20/mo
Mailchimp is the name most people think of when they hear "email marketing," and that brand recognition carries real weight. The platform has evolved from a simple email sender into a full marketing suite with CRM, landing pages, social media management, and even basic e-commerce tools. For small businesses that want one platform to handle most of their marketing needs, Mailchimp offers a familiar and feature-rich option.
$13/mo
ActiveCampaign represents the upper echelon of email marketing automation, offering capabilities that rival tools costing ten times as much. For teams that have outgrown basic email tools and need sophisticated automation, segmentation, and CRM functionality, ActiveCampaign delivers enterprise-grade features at accessible pricing. The automation builder is genuinely the most powerful in its class, allowing you to create complex, branching workflows based on virtually any trigger or condition.
$29/mo
HubSpot has built one of the most comprehensive marketing platforms available, and their email tools sit within that larger ecosystem. For B2B companies that need tight integration between their CRM, marketing, sales, and customer service functions, HubSpot offers a unified view of the customer journey that few competitors can match. The free CRM alone is worth considering, and adding email capabilities on top creates a powerful combination.
$20/mo
Brevo (formerly Sendinblue) has positioned itself as the value leader in email marketing by charging based on emails sent rather than contacts stored. This pricing model is a genuine advantage for businesses with larger lists but moderate sending volumes. You can store unlimited contacts on every plan, including the free tier, and only pay for what you actually send. For growing businesses watching their budget, this model eliminates the anxiety of list growth.
$25/mo
Mailerlite has built a loyal following among budget-conscious businesses by offering remarkably good email marketing at remarkably low prices. The platform proves that affordable does not have to mean basic. You get automation, landing pages, a website builder, and a clean interface that is genuinely pleasant to use. For businesses in the earliest stages who need to preserve cash while building their email program, Mailerlite deserves strong consideration.
$10/mo
Constant Contact has been helping small businesses with email marketing since 1995, and that longevity shows in both positive and negative ways. On the positive side, the platform is genuinely easy to use. Non-technical business owners can create and send professional-looking emails without any design or coding skills. The template library is solid, the drag-and-drop editor is intuitive, and the learning curve is minimal. Phone support sets Constant Contact apart from many competitors who only offer chat or email.
$12/mo
Drip has reinvented itself as an e-commerce-focused CRM and marketing automation platform, and in that niche, it performs exceptionally well. The platform understands e-commerce workflows intimately, with pre-built automations for cart abandonment, post-purchase sequences, browse abandonment, win-back campaigns, and more. If you run an online store, Drip speaks your language and accelerates your time to results.
$39/mo
GetResponse differentiates itself by bundling webinar hosting with email marketing, a combination that very few competitors offer. For businesses that rely on webinars for lead generation, education, or sales, having everything in one platform eliminates the need for separate webinar software and the integration headaches that come with it. The platform also includes a website builder, landing pages, and conversion funnels, making it one of the most feature-packed options at its price point.
$19/mo
Customer.io is the tool you graduate to when your email marketing strategy becomes sophisticated enough to demand real behavioral targeting. The platform excels at sending the right message to the right person at exactly the right moment, triggered by actions they take (or do not take) in your product. If you are building a product-led business where user behavior should drive your communication strategy, Customer.io is purpose-built for that challenge.
$100/mo
AWeber is one of the original email marketing platforms, serving small businesses since 1998. That history brings a reliable infrastructure and deep knowledge of email deliverability, but also some baggage in terms of interface design and feature development. If you need straightforward email marketing that just works without surprises, AWeber delivers consistency that newer platforms sometimes lack.
$15/mo
Moosend offers a compelling value proposition: solid email marketing automation at prices that undercut most competitors. Starting at just $9/month for 500 subscribers with unlimited emails, Moosend proves you do not need a large budget to access features like visual automation builders, landing pages, and basic segmentation. For small businesses watching every expense, Moosend delivers real capabilities at a price that is hard to beat.
$9/mo
Omnisend is a strong contender in the e-commerce email marketing space, offering many of the same capabilities as Klaviyo at a more accessible price point. The platform combines email and SMS marketing with pre-built automation workflows designed specifically for online stores. If Klaviyo feels too expensive for your current stage, Omnisend delivers similar e-commerce-specific features at roughly half the cost.
$16/mo
Campaign Monitor has always prioritized design, and it shows. The email templates are among the most visually polished of any platform, and the drag-and-drop builder makes it easy to create professional emails that look great across all devices and email clients. For brands where visual presentation is a priority, Campaign Monitor provides tools that make design excellence accessible without requiring a dedicated designer.
$12/mo
Thank guests for choosing your hotel and mention something specific about their stay (room number, length of stay, amenities used). Request a review on TripAdvisor or Google (include direct links). Offer a small incentive like 10% discount on next stay for review completion. Include your contact info if they experienced problems. Warm, personal thank-yous drive reviews and loyalty.
Send within 24 hours of checkout while experience is fresh. Follow up 3 days later if they haven't submitted a review (softer ask). Don't pester after 2 follow-ups. Make reviews easy with direct links to review platforms. Guest reviews are critical for OTA rankings and direct bookings, making review requests one of your most important emails.
Promote romance packages for Valentine's and anniversaries. Offer family packages during school holidays. Highlight outdoor activities during peak season. Promote wine tours or festivals happening near your hotel. Send last-minute deals on unsold inventory. Seasonal content that ties to actual guest interests and local attractions drives bookings.
Offer free room nights after X paid stays (10-night free, for example). Provide early booking discounts for loyalty members. Offer room upgrades automatically for frequent guests. Send birthday or anniversary stay promotions to loyalty members. Communicate benefits clearly and regularly celebrate their loyalty status. Loyalty programs drive repeat bookings and higher customer lifetime value.
Confirm booking details: dates, room type, rate, total cost. Include check-in time and instructions. Describe room amenities and hotel facilities. Highlight dining options and restaurants. Share information about local attractions. Include parking information and directions. Pre-arrival information builds excitement and ensures smooth check-ins with fewer questions.
Segment by visit frequency: frequent guests get different treatment than occasional visitors. Segment by room type: suite guests are different from budget room guests. Segment by booking source: direct bookers should get different incentives than OTA bookings (encourage direct booking). Segment by guest type: couples, families, business travelers. Personalization drives engagement.