Preguntas frecuentes
How should I structure campaigns around seasonal fashion collections?
Start building buzz 4 weeks before launch with teaser emails showing sneak peeks. Send a launch announcement 1 week before with early-access offers for your best customers. On launch day, send an email announcing the full collection with hero images and a direct link to shop. Send follow-up campaigns for specific styles within the collection over the next 2-3 weeks. Create a segment for customers who viewed but didn't buy items from the new collection and send targeted emails highlighting similar items or offering a discount to drive conversions.
What email campaigns work best for fashion brands?
Start with these core campaigns. First, new collection launches showcasing the season's best pieces with beautiful imagery and clear CTAs. Second, abandoned browse recovery showing items they viewed with social proof about bestsellers. Third, outfit inspiration and lookbooks combining multiple items in coordinated looks. Fourth, sale and clearance campaigns for end-of-season inventory. Fifth, size-specific recommendations ensuring customers see items in their size. Sixth, loyalty campaigns with exclusive early-access for VIP customers. Finally, win-back campaigns for customers who haven't purchased in 6 months with special incentives.
How do I handle size and fit concerns in email?
Capture size information from every purchase and use it for recommendations. If a customer bought a medium, recommend mediums. Include sizing information and fit notes in product recommendation emails. Link to your size guide. Consider adding customer reviews that mention fit (does it run small or large). For premium items, offer free returns so customers feel confident trying items. Include a prominent link to your fitting room or size conversion tool. These small details build confidence and reduce returns.
How often should I send promotional emails for fashion?
New collection launches and seasonal sales deserve weekly or bi-weekly campaigns. Between major events, one promotional email per week works well. If your brand does regular flash sales or limited drops, you can send more frequently if the audience expects it. Monitor unsubscribe rates closely. Fashion customers are engaged and expect regular emails, but fatigue happens fast. Mix promotional content with educational content like style guides or trend forecasts so you're providing value beyond just selling.
What discount strategies work best for fashion?
Percentage discounts like 20 to 30 percent off feel good but erode margins. Test alternative strategies like free shipping above a certain order value, bundle discounts that increase AOV, early-access to sales for email subscribers, or loyalty points that accumulate toward discounts. Create urgency through scarcity messaging like "Only 3 left in your size" or "48-hour flash sale." Limited-edition collaborations and exclusive releases for email subscribers drive engagement without heavy discounting. Your best customers should feel exclusive, not like everyone gets the same discount.
How do I use email to drive foot traffic to physical stores?
If you have physical locations, send emails announcing in-store events, new arrivals, or exclusive in-store promotions. Include a promo code unique to email that tracks foot traffic attribution. Encourage customers to visit for special fitting sessions or exclusive styling consultations. Create urgency with limited-time in-store events. Segment by geographic location so customers near your stores get location-specific campaign messages. Send post-visit emails thanking them and offering online exclusive discounts to keep them engaged between visits.