Preguntas frecuentes
How many emails should my drip campaign have?
A typical drip campaign has 5-10 emails over 2-4 weeks. Fewer than 5 emails isn't really a drip campaign, it's just a few emails. More than 10 risks fatiguing prospects. The right length depends on your sales cycle: complex B2B sales might need 7-10 emails over 4 weeks. Simple B2C purchases might need 3-5 emails over 1 week. Test different lengths and measure conversion rates. As a starting point, 7 emails over 2-3 weeks is a solid structure: email 1 welcome and problem recognition, email 2-3 education, email 4-5 social proof and results, email 6-7 sales pitch and offer.
What should my first drip email say?
Email 1 should confirm they've started something valuable and set the stage for upcoming emails. Explain what they'll receive: "Over the next 2 weeks, I'll share [topic] and how it can help with [problem]." Introduce the core problem or opportunity. Don't pitch yet; educate. Ask a clarifying question about their situation if possible ("What's your biggest challenge with...?"). Make it feel personal, not mass-marketed. Email 1's job is building trust and curiosity, not conversion. Include a clear next step: "Click here to read the first lesson" or "Reply with your biggest challenge."
How do I decide between time-based and behavior-based email timing?
Behavior-based is almost always better if your platform supports it. If someone opens email 1 immediately and clicks the link, they're engaged and ready for follow-up sooner. Send email 2 within 24 hours. If they don't open email 1 for 5 days, they're slower moving. Wait 5 days before sending email 2. This creates natural pacing that matches how each person engages. However, some sequences need fixed timing for consistency. A daily email sequence works best as time-based (email 1 day 1, email 2 day 2). A weekly sequence works well as fixed timing (email every Monday). Combine both: baseline time delays (minimum 1 day between emails) with behavior adjustments (send sooner if engaged, later if not engaged).
How do I segment drip campaigns by audience type?
Create separate drip sequences for different customer personas. Freelancers get messaging about time savings and flexibility. Agencies get messaging about scaling without hiring. Startups get messaging about limited budget and ROI. Someone from a specific source (blog post about topic X) gets drip sequence focused on that topic. Use signup forms or lead magnets to collect information about who they are, then assign them to the right sequence automatically. This segmentation increases conversion by 30-50% because each audience receives messaging relevant to their situation. Don't create dozens of sequences; 3-5 core sequences for your main audiences is typically sufficient.
When should I introduce pricing or a sales pitch in the drip campaign?
Introduce pricing or sales around email 6-7 in a 10-email sequence, or around email 4-5 in a 7-email sequence. In general, wait until you've (1) confirmed they have the problem, (2) shown them how your solution works, (3) provided social proof or results, (4) addressed common objections. For shorter sales cycles (low-ticket e-commerce), you can pitch earlier (email 3). For complex B2B, wait until email 7-8. The key is they should understand value before you ask for money. A good structure is: email 1-3 problem and education, email 4-5 solution and social proof, email 6 address objections, email 7 introduce pricing and offer, email 8 last call or follow-up.
How do I handle unengaged subscribers in a drip campaign?
Create conditional logic that moves unengaged subscribers to a different track. If someone doesn't open emails 1-2, send them a "did you miss this?" email with different subject line. If they still don't open emails 3-4, move them to a lower-frequency sequence or a different angle. Don't force all 10 emails onto someone unengaged after email 3. This wastes your effort and teaches them to ignore your emails. Some sequences have a "last chance" email: if they haven't opened anything after 5 emails, send one last email with a different angle or offer. If that doesn't work, unsubscribe them from the drip and move them to general list or inactivity sequence.