Preguntas frecuentes
When should I announce a concert and promote tickets?
Announce shows as soon as they are officially scheduled. Send announcement emails immediately, then follow with promotion emails every few weeks as the show approaches. Send early bird pricing emails to past attendees first. Increase promotion frequency as the show date gets closer. Send a "Now on sale" email when tickets drop, a "Limited tickets remain" email once you hit 80% capacity, and a "Sold out" email if it sells out. End-to-end promotion timeline is usually 6-8 weeks for major shows.
What information should I include in a show announcement email?
Include artist name and high-quality photo or album art, show date and time, venue name and address, ticket price and link to buy, and a brief note about why this show is special. Include artist genre or style for new-to-you artists. Add any special requirements like age restrictions or parking info. Link to the artist social media so people can get hype before buying tickets.
How can I use email to create urgency around ticket sales?
When tickets first go on sale, send an email highlighting limited capacity and expected high demand. Send a "Still available but selling fast" email when you hit 50% capacity. Send "Only 20% of tickets remain" emails as inventory dwindles. The closer to sold out, the more urgency. Include countdown clocks or scarcity language. Never lie about availability but do highlight real scarcity that encourages people to buy now instead of later.
Should I send reminder emails before a show?
Yes, absolutely. Send reminders 1 week before and 2-3 days before the show. Include the artist name, date, time, and venue address. Keep tone excited and friendly. For first-time venue attendees, include parking instructions and venue info. These reminders reduce no-shows and increase attendance. For large festivals or multi-day events, send reminders about different stages or highlights.
How can I use email to promote VIP or premium seating?
Create special VIP emails promoting premium experiences like VIP seating, meet-and-greets, early entry, or exclusive lounge access. Make VIP feel exclusive and special. Highlight the difference between regular and VIP experiences. Price premium packages to feel like special treats people can afford. For your most frequent attendees, offer VIP upgrades as loyalty rewards.
Can I email about merchandise and concession upsells?
Absolutely. In the week before a show, send an email highlighting available merchandise like signed albums, t-shirts, or limited editions. Include photos and pricing. For big name artists, merchandise emails can increase revenue significantly. Include links so fans can pre-order or know what to expect at the show. Some fans prioritize merchandise as much as the show itself.